Please note online we only sell to MAINLAND BRITAIN.
We aim to be as fair and honest as possible. If for any reason you are not satisfied with our service or products, Contact Us, we are here to help. [ Contact Us ]
• Customers must agree to our terms and conditions and purchasing is considered acceptance of these. • The terms 'we' 'us' or 'the company' refer to the website TheCraftsman.co.uk and its owner.
• Its easy. Browse our Catalogue. If you want to buy an item simply click the "Add to Cart " button. After you have finished browsing, click on "View Your Cart" on the left of screen, you can then view your order, when you are happy that everything is correct click on the "Check out with PayPal" button at the bottom right of screen. Next click on "Proceed to Checkout" this then takes you to PayPal our payment provider where you fill in your address and card details.
• You can use most major credit and debit cards to purchase. • Your credit or debit card will be charged to OVERTONS which is the owner and administrator of TheCraftsman.co.uk. • REMEMBER on your bank or card statement the payment will show as "PAYPAL*OVERTONS".
• All items remain for sale subject to availability. • Ownership or Title of merchandise transfers on payment completion AND your signature on receiving the goods. • The company reserve the right to refuse an order or part order for any reason.
• If you need further information on any product, We will be happy to help you. • Your satisfaction is our guarantee [ Contact Us ]
• Shop with confidence. All transactions you make from our shop will be safe. • It is very safe to order from us through PayPal, because your order is paid direct through PayPal (On PayPal's site) we never see any of your card details, just your order. (That's safer than most high street shops) • You can use most major Credit and Debit cards to purchase. • You do not need a PayPal account to buy from us.
• Your credit or debit card will be charged to OVERTONS which is the owner and administrator of TheCraftsman.co.uk. • REMEMBER on your bank or card statement the payment will show as "PAYPAL*OVERTONS".
• When you add your purchase to the cart, before you pay you will be given the delivery cost so You will see the total amount that you will pay. • Some items we sell because of their nature we will only ever have the one item available so when its gone its gone.
• PLEASE NOTE all sizes and weights are as accurate as possible as are ages and dates which are all given for guidance only. • We try to get product details as accurate as possible but errors and omissions must be accepted. • All second user goods are sold with the understanding of having fair wear and tear for their given age, this may include restoration of various types. It is in our interest and good name to only offer items in good and reasonable condition. We will very occasionally offer an item in need of restoration, but we will describe it as such. • We attempt to display product pictures on our website as accurately as possible but because the displaying of them on your screen is outside our control the colour's may vary from computer to computer. In product pictures some items may appear larger or smaller than actual size so please always refer to the product sizes given by the items.
• Your order will be packaged carefully with sufficient protection as required for the items sent. • We aim to ship orders as quickly as possible but please allow up to 28 days delivery. You will need to sign on arrival of your merchandise. • Please make sure that you enter your name and address correctly. We will charge you for shipping if we have to re-ship an item because of an address error. We do not ship to P.O.Boxes.
• We want you to be happy with our products. If you are not, please contact us immediately so we can work with you to resolve any issues. [ Contact Us ]
• All items purchased are covered under the Distance Selling Regulations, which give all private buyers the right to cancel or return the purchase within 7 working days after receipt of the item, for a full refund (excluding RETURN transport costs) items must be returned promptly in good condition and in the same type of packaging in which they were received.
• Details of your right to cancel or return will also be included with the invoice. • Notifying us must be in writing by email which we MUST receive within the 7 days after receipt of the item. • No items will be accepted for return after the 7 working days. [ Contact Us ]
• For all returns please complete the returns form that you received with your invoice and enclose that together with the goods being returned. • Return shipping costs are the responsibility of the buyer. • We cannot be held liable for any items lost in transit back to us. • To safeguard yourself All returns MUST be posted back to us using Recorded delivery or Special Delivery to enable proof of postage and delivery of the goods back to us.
• A refund will be made once the items arrive back (in the same condition as dispatched) • Refunds will be made by re-crediting your payment card account from which the money was originally debited. • Please allow up to 15 working days after we receive items back for the funds to show in your account.
• In the rare event of goods being damaged in transit, the customer MUST NOTIFY the courier on delivery and us within three working days of receipt of goods otherwise no liability can be accepted by The Company. • Please email [ Contact Us ] or Telephone 01993 843376 Office Hours: Monday to Friday 9 to 5 GMT.
• For all returns please complete the returns form that you received with your invoice and enclose that together with the goods being returned. • We cannot be held liable for any items lost in transit back to us. • To safeguard yourself All returns MUST be posted back to us using Recorded delivery or Special Delivery to enable proof of postage and delivery of the goods back to us.
• Damaged goods should be returned to arrive at our mailing address within 10 days of receipt of goods by the customer. [ Contact Us ]
• A prompt refund or a replacement of your choice will occur once the damaged item has been returned with proper return packaging. • In the case of one off items we will refund your payment through PayPal. • Postage and Packaging costs will only be refunded if valid postage receipt is sent along with the damaged item.
• The Company will not disclose buyer's information to ANY third parties unless compelled for legal reasons. • Because your order is paid direct through PayPal (On PayPal's site) we never store or even see any of your card details, we only see your order.
• We may occasionally use your email to send special offers or promotions to our customers. This information is NEVER used outside our own company. • Any voluntary feedback you provide to us concerning products or services will be considered to be non-confidential, and we reserve the right to use such information on an unrestricted basis.
• Welcome to our website. • The use of this website is subject to the following terms and conditions:
• If you continue to browse or use this website including making any purchase, you are agreeing to comply with and be bound by all the terms and conditions, which together with our included privacy policy govern The Company's relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
• To purchase from us you must be over 18 and resident in the UK. For online purchases, we can only post to the UK. If you are not resident in the UK, or would like to ship to a country other than the UK, please email us [ Contact Us ].
• The information contained in this website by the company is for general information purposes only. • While we endeavour to keep the information up to date and correct, neither we nor any third parties make any representations or warranties of any kind, express or implied, as to the accuracy, reliability, availability, timeliness, performance, completeness or suitability of the information, graphics and materials, products or services, found or offered on this website for any particular purpose. This does not affect your statutory rights.
• Any reliance you place on such information is therefore strictly at your own risk for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements. We expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
• In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website. • Every effort is made to keep the website up and running smoothly. However, The Company takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control. We also reserve the right to alter the content of this site including prices and to terminate this site with or without notice.
• This website may contain material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
• You may not link to this Website from another website unless you obtain our consent in writing in advance (the granting of which may be subject to certain conditions). • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
• Through this website you may be able to link to other websites which are not under the control of The Company. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.
• The Company will do everything in our power to limit conflict and problems subject to our terms and conditions. We do not take responsibility for any delay in, or failure of, performance of our obligations under these Terms and Conditions arising from any cause beyond our reasonable control including any of the following: act of God, governmental act, war, fire, flood, explosion or civil commotion, failure in information technology or telecommunications services, failure of a third party (including failure to supply data) and industrial action.
• In no event shall The Company be liable for any special, direct, indirect, incidental, consequential or punitive damages whatsoever resulting from the loss of use, data, or profits, whether in action of contract, negligence, or other action, arising out of or in connection with the use of our products, documentation, or information available on or through this web site.
• You may have other rights granted by mandatory law, and these Terms and Conditions do not affect these except if the two are inconsistent. If this is the case then these Terms and Conditions will override any other rights which you may have, unless this is not permitted by law. • If any provision of these Terms and Conditions is found to be invalid or unenforceable by law, only the wording found to be incorrect will be void leaving the rest of the Terms and Conditions unaffected.
• Your use of this website and the construction, validity and performance of our terms and conditions, are governed by the laws of England and Wales.
• Reproducing any images, text and code in any form from this site is prohibited. The Copyright is controlled by TheCraftsman.co.uk All Rights Reserved.
